Previous incidents

November 2024
Nov 12, 2024
1 incident

PDF parsing is degraded

Degraded

Resolved Nov 12 at 11:27am HST

This issue has been resolved. Still monitoring to ensure stability.

1 previous update

Nov 11, 2024
1 incident

Experiencing 500 errors across some regions

Degraded

Resolved Nov 11 at 07:43am HST

Issue was fixed.

2 previous updates

Nov 08, 2024
1 incident

[Resolved] Elevated rate of timeout errors

Degraded

Resolved Nov 08 at 01:06pm HST

This issue is fully resolved.

3 previous updates

October 2024
Oct 24, 2024
1 incident

Some scrapes are timing out

Degraded

Resolved Oct 24 at 07:09am HDT

We have applied a hotfix and we're monitoring the situation.

1 previous update

Oct 17, 2024
1 incident

Timeouts across regions

Degraded

Resolved Oct 17 at 02:25am HDT

Issue has been resolved

1 previous update

Oct 09, 2024
1 incident

Scrape and crawls are timing out

Degraded

Resolved Oct 09 at 03:45pm HDT

Issue was resolved.

1 previous update

September 2024
Sep 30, 2024
1 incident

Some users are experiencing timeouts and 500s

Degraded

Resolved Sep 30 at 09:24am HDT

Issues were resolved.

1 previous update

Sep 12, 2024
1 incident

API degraded

Resolved Sep 12 at 08:27am HDT

Users are reporting issues with the API. We are investigating.