Previous incidents

August 2024
Aug 21, 2024
1 incident

Requests timing out

Resolved Aug 21 at 04:55am HDT

We encountered an issue causing some requests to take longer than expected. We pushed a fix and scaled accordingly. Everything should be back to normal.

Aug 07, 2024
1 incident

Some /crawl jobs degraded

Resolved Aug 07 at 04:30am HDT

Some crawl jobs emitted from 7:30 am EST to 10:30 am EST may have been not able to complete due to high workload of our systems. We scaled accordingly and right away but some may have gotten stuck in an "active" status due to the machines being replaced by our external provider.

July 2024
Jul 16, 2024
1 incident

/crawl and playground degraded

Resolved Jul 16 at 10:00am HDT

We had some issues with our fast storage edge providers during the PT morning of July 16th. All the issues were resolved.

Jul 12, 2024
1 incident

/crawl jobs stuck / failed from 9am to 10am PT on July 12th

Resolved Jul 12 at 05:12am HDT

Some crawl jobs from 9-10 am EST returned status failed. We have discovered the root cause and pushed a fix.

June 2024
Jun 03, 2024
1 incident

Firecrawl API degraded

Resolved Jun 03 at 07:40pm HDT

Firecrawl API was degraded for 1 hour around 8-9 pm PST. Edge servers were overloaded. All is back to normal.