Previous incidents

April 2025
Apr 10, 2025
1 incident

API is down

Downtime

Resolved Apr 10, 2025 at 2:13pm UTC

We are back. Access to crawls made in the past 24 hours may be impacted, please contact support if you need a large crawl retrieved with a crawl ID. Crawls running at the time of incident had to be terminated. We apologise for the disruption.

1 previous update
March 2025
Mar 29, 2025
1 incident

Crawl, Dashboard, and subscription updates degraded

Degraded

Resolved Mar 29, 2025 at 5:40pm UTC

All functionality has been restored. We will continue monitoring this issue.

2 previous updates
Mar 21, 2025
1 incident

Crawl and Batch Scrape errors

Degraded

Resolved Mar 21, 2025 at 4:22pm UTC

Service has been restored.

1 previous update
Mar 12, 2025
1 incident

Slower scrapes

Degraded

Resolved Mar 12, 2025 at 1:16pm UTC

The issue has been resolved. We will continue to monitor the situation.

1 previous update
Mar 06, 2025
2 incidents

API + website degraded

Degraded

Resolved Mar 6, 2025 at 9:01pm UTC

Root issues were found and addressed. We're back! We will continue to monitor our services.

1 previous update

Root issues spotted and patched

Resolved Mar 6, 2025 at 8:39pm UTC

We are still monitoring but the root issues have been addressed.
Mar 03, 2025
1 incident

API degradation

Degraded

Resolved Mar 3, 2025 at 8:07pm UTC

We're back!

1 previous update
February 2025
Feb 27, 2025
1 incident

API/Web outage

Downtime

Resolved Feb 27, 2025 at 7:53pm UTC

We are still monitoring the issue, but everything looks healthy.

1 previous update
Feb 21, 2025
1 incident

Dashboard is unavailable

Degraded

Resolved Feb 21, 2025 at 9:52pm UTC

Working now!

1 previous update