Previous incidents

October 2024
Oct 24, 2024
1 incident

Some scrapes are timing out

Degraded

Resolved Oct 24 at 09:09am PDT

We have applied a hotfix and we're monitoring the situation.

1 previous update

Oct 17, 2024
1 incident

Timeouts across regions

Degraded

Resolved Oct 17 at 04:25am PDT

Issue has been resolved

1 previous update

Oct 09, 2024
1 incident

Scrape and crawls are timing out

Degraded

Resolved Oct 09 at 05:45pm PDT

Issue was resolved.

1 previous update

September 2024
Sep 30, 2024
1 incident

Some users are experiencing timeouts and 500s

Degraded

Resolved Sep 30 at 11:24am PDT

Issues were resolved.

1 previous update

Sep 12, 2024
1 incident

API degraded

Resolved Sep 12 at 10:27am PDT

Users are reporting issues with the API. We are investigating.

August 2024
Aug 21, 2024
1 incident

Requests timing out

Resolved Aug 21 at 06:55am PDT

We encountered an issue causing some requests to take longer than expected. We pushed a fix and scaled accordingly. Everything should be back to normal.

Aug 07, 2024
1 incident

Some /crawl jobs degraded

Resolved Aug 07 at 06:30am PDT

Some crawl jobs emitted from 7:30 am EST to 10:30 am EST may have been not able to complete due to high workload of our systems. We scaled accordingly and right away but some may have gotten stuck in an "active" status due to the machines being replaced by our external provider.