Previous incidents
Some scrapes are timing out
Resolved Oct 24, 2024 at 4:09pm UTC
We have applied a hotfix and we're monitoring the situation.
1 previous update
Timeouts across regions
Resolved Oct 17, 2024 at 11:25am UTC
Issue has been resolved
1 previous update
Scrape and crawls are timing out
Resolved Oct 10, 2024 at 12:45am UTC
Issue was resolved.
1 previous update
Some users are experiencing timeouts and 500s
Resolved Sep 30, 2024 at 6:24pm UTC
Issues were resolved.
1 previous update
API degraded
Resolved Sep 12, 2024 at 5:27pm UTC
Users are reporting issues with the API. We are investigating.
Requests timing out
Resolved Aug 21, 2024 at 1:55pm UTC
We encountered an issue causing some requests to take longer than expected. We pushed a fix and scaled accordingly. Everything should be back to normal.
Some /crawl jobs degraded
Resolved Aug 7, 2024 at 1:30pm UTC
Some crawl jobs emitted from 7:30 am EST to 10:30 am EST may have been not able to complete due to high workload of our systems. We scaled accordingly and right away but some may have gotten stuck in an "active" status due to the machines being replaced by our external provider.